If you have issues or concerns with a Lords Luggage product, please reach out asap. We would like the opportunity to make it good via return, exchange, or repair… pending the details.
We work hard to source the best materials and employ solid construction techniques for everything we make. That said, we understand that shit happens.
Our goal is that your Lords Luggage item will serve you well for many years… that you will be happy with your purchase and your overall experience here.
Repair or exchange are our general go-to solutions.
Refunds are available under certain circumstances.
